Friday, June 29, 2007

Mountain of paperwork


Somewhere amidst all the paperwork there really is a person working as hard as she can to get out from below the mountain. That is what I am feeling lately. There is a lot of stress in what I do at work even though you wouldn't think it for having a desk job. Each day I go through a series of items that need to be done.... I work on the health insurance papers (reading quotes, working up financials based on the quotes, handling new enrollees, terminating old employees, handling the bills so they get coded properly), I then work on wrecked vehicle accounts (taking claims information, calling adjustors to get claims paid, letting our salesmen know when a customer will be back in for a new car, talking to customers to tell them calmly how to handle a claim and what we need from them), then I start the insurance verification processes (a 12 page report with about 500 people without valid insurance at any given point in the week) where I call and confirm that yes "June" did actually have her policy cancelled last week and then I have to call her about it wherein she acts like I don't know what I am talking about. Add to all that I have at least one filing cabinet drawer full of alphabetized documentation that needs to be filed into the customer insurance files that I just never seem to get around to.
Up until January I also handled all the insurance mail data entry, telephones for 15 hours a week, all new customer insurance verification and all business insurance issues. Finally after about 6 months into my 7th year with the company they allowed me an assistant. I bless her soul and heart because now she does the all day data entry, handles the phones, and the new customer verifications. She also deals with a lot of the phone calls from customers saying that yes they do too have insurance and we are just all idiots who don't know what we are talking about.
You would think with all this stress I wouldn't have time to gain weight and would actually lose it.... not the case at all. So now I stress further trying to determine whether I really want to take my happy big self off to the gym to work off some of this extra padding I am carrying around. Whoopie.... the gym is on the way home BUTTTTT (oops I am showing what a big bottom I have), I can never seem to get there and be able to work on the machines because, bless their hearts, everyone else has the same pea pickin idea! SOooooo no gym workouts on the way home and once I am home I don't have the energy to head back out again......
Oh well... maybe one day the mountain will just collapse on me and flatten me enough no one will ever know how "padded" I became.

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